On-Site Job Request

Register your booking | Info

 


CUSTOMER DETAILS

Customer Name*:

Alternate Contact Name*

Company Name:

Department:

Position:

Address*:

City/Suburb*:

Postcode*

State*

Contact email*

Phone*

Fax

JOB DETAILS

Equipment*:

Model*:

Serial Number:

Work Type:

If this is an internet installation, do you have your login & password?

By selecting NO, there may be a possibility that the job may not be able to be completed

Fault / Work Required*:

Do you have an internet connection?

Do you have all relevant software/media available?

CHARGE & PAYMENT DETAILS

Cash

Credit Card*

Cheque

Vouchers

Contract

*Please note a 3% surcharge applies to Amex and Diners Club.

FEES CHARGES AND CONDITIONS INFORMATION

On-site service rate is $196/hr with a $75 call-out fee^.

On-site service rate for education is $175/hr plus a $70 call-out fee.

Warranty terms are return-to-depot only except under contractual conditions.
Warranty covers hardware only. Software (except for the media) is not covered by warranty.
Proof of purchase is required for all warranty claims.
Purchase Orders are required for all non-COD customers.
On-site COD Service Requests require payment on completion of work.
Computers Now will not be held responsible for any loss or damage to the equipment, accessories or data whatsoever caused. This includes the failure of any device while the equipment is in the care of Computers Now while at the customer premises, in transit or at Computers Now.

^ Up to 25km from Melbourne or Sydney CBD.

I wish to recieve additional information relating to Compnow Products & services

I wish to be contacted by a CompNow Corporate Representative in regards to a customised service solution

I have read the terms, charges and conditions and wish to procced with the onsite job request. Please note that a service charge of $75 will apply to jobs not cancelled (by phone) within 24hrs of the scheduled time.

 

Computers Now have a team of experienced and qualfied engineers ready to assist you onsite.

Please complete this onsite job request form to request onsite services for:

  • installations
  • repairs
  • diagnosis
  • consultation and advice
  • Mac and PC

Alternatively you can call us on:

VIC : 03 9684 3600 and follow the prompt for service.
NSW : 02 9951 7979 and follow the prompt for service.

Monday through to Friday, 9:00 AM to 5:30 PM (EST), excluding public holidays.